FAQs and General Support
What is LFA?
The Life-Force Academy is our online yoga membership service. It’s like the Netflix of Kundalini Yoga ;)
Inside the Academy is a full library of recorded yoga classes, a wide selection of short tune-up practices that we call ‘Power Practices, meditations, workshops, and our 40-Day Challenges. It’s a great way to experience the transformative practices of Kundalini Yoga right from your living room or anywhere else in the world!
The best way to learn about the Academy is to try it out! That’s why we offer a $1 trial for two weeks. After that, the Academy is only $25/month. For little more than the cost of a yoga class at a studio, you can access everything inside the Academy. You also get access to our Life-Force Academy Forum on Facebook- an online community of dedicated practitioners and teachers to help and support you along the Kundalini journey.
If you have any questions about the Academy or anything else we offer, please feel free to emails us at email@example.com.
What is the 40-day Challenge and how do I sign up?
The 40-Day Challenge is one of the coolest things we offer as an online community! Every day, for 40 days, we all do the same set of yoga exercises and meditations. We have thousands of people from all over the globe join us for our Challenges. During the Challenge, we offer live broadcasts where everyone gets a chance to practice together. We also release a series of yoga classes specifically designed to accompany the Challenge and take your practice to the next level. It’s unlike anything else in the world of internet yoga!
To sign up, all you have to do is become a member of the Life-Force Academy. Our 40-Day Challenges are a feature of the Academy, so as long you’re a member you will have access to everything you need to do the Challenge. Not only that, but you’ll have access to the Life-Force Academy Forum on Facebook, which is an online community of teachers and experienced practitioners that will help and support you along the way.
To register for a trial membership to the Life-Force Academy, just go to teachings.jaidevsingh.com and click the $1 Trial button in the upper righthand corner of the page. It’s safe, secure and just takes a moment to sign up! Once you’re registered, you can log into your account and access the current 40-Day Challenge materials. You’ll also have access to all of the previous 40-Day Challenges we’ve ever done as a community. Yeah… it’s pretty awesome ;-)
What are complete courses?
Our complete courses are a deeper dive into very specific aspects of the yoga practice. They are like a ‘virtual yoga immersion.’ The number of modules in each course varies, but they all offer hours upon hours of video content that includes lectures, yoga exercises, and meditations. Once you purchase a course, you have access to it for life! You can download it to your computer, access it anytime, and watch it as many times as you’d like.
All of our courses are accessible to anyone but some of them are more geared towards beginners than others. If you have any questions about which course might be right for you, please email our awesome support team at firstname.lastname@example.org.
What are free trainings?
Our free trainings are a great way to get acquainted with Kundalini Yoga and the courses that we have to offer. Free trainings are always available on our website at teachings.jaidevsingh.com. To register, all you have to do is select the training you’d like to watch and enter your name and email address. Within seconds, we will send you the first video of the free training series. The next videos will come directly to your inbox over the next few days. Once you sign up, our free trainings do expire in about a week, so make sure you watch them as they come to your inbox.
If you have any questions about our trainings or other programs, please feel free to reach out to us at email@example.com and one of our super knowledgeable team members will get back to you as soon as possible ;)
How do I join a free webcast?
We only offer our free webcast events during certain times of the year. If you’re interested in our free webcast and events and you’re not already on our mailing list, please email us and let us know you’d like to join.
If you want to sign up for a free webcast, just click any of the links in the email we’ve sent out about the webcast you want to watch. From there, just enter your name and email and you’ll be good to go! It’s super easy.
We’ll make sure to remind you when the webcast is about to happen. If you’re having any difficulty accessing the webcast, please see our technical difficulties section of the Help Desk. Feel free to email us at firstname.lastname@example.org with any questions you may have!
How does the 2-week trial work?
Our trial membership is the perfect way to figure out whether or not our membership will work for you. For just $1 you get access to EVERYTHING that a full-paying member has access to: a huge library of recorded yoga classes, our power practices, workshops, meditations, and 40-Day Challenges. If you decide you want to keep your membership after the trial ends, you don’t have to do anything! Your account will automatically start billing at $25/month using the credit card you signed up with or your PayPal account.
How do I sign-up?
To sign-up for a trial membership for the Life-Force Academy, go to our homepage teachings.jaidevsingh.com and click the $1 Trial button in the upper righthand corner. Fill out the secure form, enter your credit card information or your PayPal info and you’re all set! If you type fast, you could probably sign-up in less than a minute! It’s safe, secure, and super easy! And within seconds you’ll get a welcome email with all of your login information.
For the next 14 days (and for as long as you’re a member) you’ll have access to our full library of classes, all of our power practices, the Life-Force Academy Forum, and our very popular 40-Day Challenges. We might be a little biased, but we think it’s one heck of a deal!
If you have any questions about the Academy or the signup process, please email our awesome support team at email@example.com and we’ll get back to you as soon as possible.
Can I cancel my trial membership?
Of course you can! You can cancel your Life-Force Academy Membership at any time, no questions asked. To cancel your subscription, go to your Profile inside your account, click Subscriptions, and Cancel. That’s it! If you have any trouble, you can email us and we’ll take care of it for you.
Is there a time frame for completing my course?
The beautiful thing about our complete home courses is that you can take them at any pace you choose. The recommended pace for most courses is approximately one module a week but you can speed it up or slow it down as you desire. Once you purchase a course, you have access to it for life. You can download it to your computer and access it anytime you want with or without access to the internet. That also means you can go back and take it again and again! Our courses are rich and potent and can be taken many times without ever growing old or stale.
Do you offer teacher training?
Not yet! But please stay tuned ;)
Do I get a certificate?
Most of our courses do not come with a certificate of completion because it’s very difficult to determine whether or not a student has actually completed the course. However, the Complete Course of Ayurveda has weekly assignments and comes with a certificate when you complete the course. If you’ve taken the Complete Course of Ayurveda and want to receive your certificate, please email us at firstname.lastname@example.org and give us the name you’d like printed on your certificate and we will email it to you.
If you need documentation of the classes you’ve taken or receipts for tax purposes, please let us know and we will do our best to accommodate you.
Why can’t I get into the course I want?
Our courses are only open for registration during certain times of the year. However, we do offer a series of free trainings that serve as introductions to our complete home courses. If there’s a course that you’re interested in, we recommend that you take the free training first. You can find all of our free classes on the home page of our site, under the heading ‘Free Trainings.’
If the registration window closed before you could purchase the course you wanted, please email us at email@example.com and ask us about getting on the waiting list.
Do you sell DVDs?
No, we do not provide any hard copies of any our course material. All of our courses can be accessed online on your phone, tablet, or computer from anywhere in the world. It’s super convenient and easy! Way easier than trying to send you a bunch of DVDs ;-)
Once you purchase a course from us, you’ll have access to it for life and can download any of the files onto your computer to save and watch again and again. Our course material is so rich and powerful, we know you’re going to love it!
Is this only available to people in the USA?
Absolutely not! We have students from all over the world. It doesn’t matter where you’re from, how old you are, your political beliefs, what religion you follow or don’t follow… as long as you have a steady and stable internet connection, you can practice Kundalini Yoga from the comfort of your own home.
What are the system requirements?
We recommend an internet speed above 5 Mbps. If you’re purchasing a course and you want to download the videos, you’ll need at least a few GB of space on your hard drive.
Our site is most compatible with Google Chrome, Mozilla Firefox, Microsoft Edge (11 or later) and Safari web browsers.
Is my internet fast enough?
Our videos work best if you have a connection that is 5Mbps or higher. However, if you’re buying a course you can always download the videos and watch them offline. If you’re unsure about the speed of your internet you can contact your internet service provider or check the speed yourself at www.speedtest.net.
What browsers do you support?
All of them! But we think Chrome and Firefox work best for viewing our videos.
Can I use my mobile device?
Yes! We designed our website to be easy to use (and look beautiful) on any mobile device. It doesn’t matter if you have Apple or Android, or anything else, our website will work on your device.
Why am I not receiving your emails?
If you’re not receiving our emails, it’s possible that they are ending up in your Spam/Junk folder. Please check and make sure that firstname.lastname@example.org is added to your list of approved senders.
Another possibility is that at some point you opted out of receiving our emails. If you think that’s the case, please send us an email at email@example.com and let us know that you’d like to resubscribe to our mailing list.
Lastly, if you signed up for a course or the Academy with PayPal, your login credentials will be sent to the email address associated with your PayPal account. Please check that email account for your login information or other information about your course/membership. If you don’t have access to that email address or you’d like us to switch your account to a different email, please let us know.
How can I connect with Jai Dev & Simrit?
As you can imagine, Jai Dev and Simrit lead very busy lives. You can follow them on Facebook (Jai Dev Singh Page, Simrit Music) and Instagram (@jaidev108, @simritkaur) to stay tuned in to what they’re doing and where they will be next. When he’s home, Jai Dev teaches two weekly classes at Wild Mountain Yoga in Nevada City, CA. If you’re interested in checking out one of his in-person classes visit wildmtyoga.com to see the schedule. Because he travels often, it’s always best to call the studio ahead of time or email us at firstname.lastname@example.org to see if he will be in town.
Jai Dev and Simrit often do online broadcasts for the Life-Force Academy and interact inside the Facebook Forum. If you’re a member of the Academy, you can connect with them there! To sign up for the Academy, go lfa.yoga and sign up for a $1 two-week trial!
We also do a 5-day yoga retreat at Shady Creek Retreat Center in Nevada City, CA every June. If you’re interested in the next Immersion, please see the details listed on the home page of our website teaching.jaidevsingh.com or email us with any questions email@example.com.
How do I study with Jai Dev in person?
When he’s home, Jai Dev teaches two weekly classes at Wild Mountain Yoga in Nevada City, CA. If you’re interested in checking out one of his in-person classes visit wildmtyoga.com to see the schedule. Because he travels often, it’s always best to call the studio ahead of time or email us at firstname.lastname@example.org to see if he will be in town.
Also, check his Facebook Events page www.facebook.com/jaidevsinghpage to see if he’s visiting your city sometime soon.
We also do 5-day yoga retreat at Shady Creek Retreat Center in Nevada City, CA every June. If you’re interested in the next Immersion, please see the details listed on the home page of our website teaching.jaidevsingh.com or email us with any questions email@example.com.
Who is Jai Dev?
Jai Dev teaches Kundalini Yoga and Ayurveda in Nevada City, CA and all over the world with in-person and online classes. He has been practicing and teaching for almost two decades. He and his team are doing their best to bring Kundalini to people all over the world.
You can find out more about who he is and what he does by connecting with him on Facebook (www.facebook.com/jaidevsinghpage) or Instagram (@jaidev108).
If you have any questions about Jai Dev or any of the content we offer, please feel free to email us at firstname.lastname@example.org.
What is Kundalini Yoga?
We could tell you what Kundalini Yoga is, but the best way to learn about it is to practice it for yourself. Simply put, it’s an ancient science designed to make you a healthier and happier human being…. but it’s also so much more than that. If you’re curious about the practice, we offer a $1 two-week trial to our Life-Force Academy where you can get a great idea of what Kundalini Yoga is all about. We might be a little biased, but we think it’s awesome!
To try it out go to teachings.jaidevsingh.com and sign-up for a $1 trial today. If you have any questions, feel free to shoot us an email at email@example.com and one of our awesome, super helpful team members will get back to you as soon as possible.
Why do I have to pay for these teachings?
We have a big mission: to share these powerful and transformative teachings with the world. In order for us to do that in this day and age, we also have to run a successful business. This internet yoga thing is no small endeavor! We have a lot of people working very hard to bring yoga to homes all over the world.
We do our best to make these teachings available to everyone. We offer a $1 trial for Life-Force Academy, we have payment plans for all of our courses and even have a whole library of free trainings on the homepage of our website teachings.jaidevsingh.com. If you have any questions about our trainings or anything else that we offer, please shoot us an email at firstname.lastname@example.org and we’ll do our best to assist you.
Where can I buy Simrit’s music?
iTunes! You can find her beautiful music here: Simrit Kaur Music.
How do I sign in?
It’s super easy! Go to teachings.jaidevsingh.com and login with your email address as your username and the password that you received when you registered. If you can’t remember your password, you can reset it here.
I can’t get into my account. What should I do?
If you’re having trouble logging in, here are a few things you can try:
How do I change my password?
Can I share my account with someone?
We only allow membership or course sharing between married couples or life partners. If you’re sharing a membership, then both names must be on the account. Shoot our team an email at email@example.com to let us know what your situation is :)
What am I being charged for?
If you’re seeing a charge of $25 on your account, that’s for your Life-Force Academy monthly membership! Any amount ranging from $62.50-$128 reflects an installment on a payment plan for a course. Most charges ranging from $150-$375 are for our Complete Courses. If you’ve forgotten which courses you’ve signed up for, select “My Profile” from your LFA or Course Dashboard and then choose “My Courses.” You’ll see all the courses you’re currently enrolled in there!
Why don’t I have access to my course or membership?
In most cases, you’ve lost access to your course or LFA membership because your monthly or installment payment did not go through successfully. Please check your email for instructions on how to regain access to your course or membership. You could also go here to update your billing information, and then shoot our team an email at firstname.lastname@example.org to let us know that you’ve done so.
How do I make a payment?
Check out our “Payments” section on the next tab for more information on this :)
How do I cancel my account?
You can cancel your account directly from the website. Please login and go to Profile > Subscriptions > Cancel. You will retain access until of the end of your billing cycle but will not be billed again after that. If you ever want to reactivate your account, just shoot our team an email at email@example.com.
How do I access the Life-Force Academy?
To access your Life-Force Academy monthly membership, go to JaiDevSingh.com and login with your email address as your username and the password you set upon registration. If you’re not a current member of the Life-Force Academy, we’d love to have you join our tribe! You can check it out on a 2-week/$1 trial here!
What do I have access to as a member?
As an LFA member, you have access to ALL areas of the Life-Force Academy, including:
We’re consistently adding new content to the Academy to help you keep your practice fresh and inspired :)
Can I download the videos?
Because the Life-Force Academy is a subscription service, the videos are not downloadable. Think Netflix, but with yoga classes instead of movies ;) The one exception to this rule is the 40-Day Challenge Videos, which you can download to keep up with the challenge regardless of your internet capability.
What is a 40-Day Challenge and how do I sign-up?
Our 40-Day Challenges are a 40-Day meditation experience like none other. Join Yogis from all over the world for a transformative journey that is certain to take your life to the next level.
The 40-Day Challenge has three components:
Check out the LFA Homepage for the start date of the next 40-day Challenge! All you need to participate in the 40-Day Challenge is be an active member of the Life-Force Academy. If you’re not a current active member of the Academy, you can sign up here to try it out for 2 weeks on a $1 trial.
How do I join a live broadcast?
During a 40-Day Challenge we host live broadcasts every week. This is a very special opportunity to practice LIVE with Jai Dev, Simrit, and the entire LFA family!
To join a LIVE Broadcast, you must be an active current member of LFA. Go to JaiDevSingh.com and click “Login” at the upper right-hand side of the page. If you’re a current member, you’ll be taken straight to your LFA homepage. Select “Live” from your menu, and you’ll be taken directly to the Live Broadcast page!
How do I join the Life-Force Academy forum?
If you are an active current member of LFA, you just have to submit a request to join! Click here to go to the LFA Facebook Forum and submit your request to join. Please fill out the necessary questions to ensure your request is approved as soon as possible.
How do I sign-up for the Immersion?
Our Annual LIVE Immersion event is our favorite thing that we do all year long and an incredible opportunity to practice live with Jai Dev, Simrit, and the entire LFA family. As an LFA student, you receive the special COURSE STUDENT rate of $895.
Registration for the 2019 Immersion is not yet open–please contact firstname.lastname@example.org for more details.
How do I find a particular meditation or kriya?
From your LFA dashboard, select the magnifying glass at the right-hand side of the page. Type the kriya or meditation you’re looking for in there!
What I do in-between 40-Day Challenges?
It’s EXTREMELY important to keep up with a consistent daily practice in-between 40-Day Challenges! Continue with the 40-Day Challenge meditation, or choose a meditation from the Power Practices section of the Academy. If you’re having trouble deciding, a few “essential” meditations that Jai Dev recommends to do in between challenges are Kirtan Kriya, Sat Kriya, Long Ek Ong Kar, or Tershula Kriya.
How do I access my course?
Go to JaiDevSingh.com and login with your email address as your username, and the password that you set upon registration (if you have to reset your password, you can do so here).
Once you’re logged in, select “Courses” from the menu. You’ll be taken to the course dashboard–select the thumbnail of the course you’re trying to access, and all the material you’ve paid for will be there!
If when you click into the individual lessons of a course that you’ve paid for, you’re being taken to a sales page of the course, this means your web browser is storing an inaccurate record of your access rights to this course. Please fix this issue by logging out, clearing the search history in your web browser, and logging back in again. You can also access JaiDevSingh.com from a different browser to remedy this issue.
How do courses work?
Each one of our Complete Courses is designed so that you can immerse yourself in the theory and practice of Kundalini Yoga or Ayurveda at your own pace, on your own time. Here’s how it works:
You’ll receive 4-10 modules for your course, depending on the course itself.
We suggest that you take one module per week for the duration of the course. Each module contains:
1) A teaching portion
2) If it’s a Kundalini Course, a practice portion
3) If it’s an Ayurveda Course, an integration portion with supplemental course material
For our Kundalini Yoga Courses, we suggest that you take the teaching portion at the beginning of the week at least once, and then do the practices for the module every single day that week. The teachings are super powerful, but getting consistent with the practices is really where the juice is, and where the transformation takes place. The practice section of the course is what is going to help you integrate the teachings into your everyday life.
For our Ayurveda Courses, we suggest that you take the teaching portion at least once, and then review the supplemental material over the course of the week. Complete any necessary integrations by the end of the week.
Is there a time-frame for completing my course?
We suggest that you complete one module a week for the duration of the course, but you can go at whatever pace works best for you :)
How long do I have access to my course?
Once you purchase a course from us, you have permanent online access to it as long as we have it posted to the site. We suggest that once you purchase a course, you download all the videos so that you can access them without an internet connection.
How do I download course videos?
Scroll down to the bottom of each lesson page, and under the video or soundcloud player, you’ll see a button that says “Download Video.” Click that button to download the lesson video.
How can I ask Jai Dev a question?
For every launch of a new course, we host a few LIVE Q&A sessions where you can ask Jai Dev or Simrit your questions pertaining to the course. These Q&A Sessions are then archived for the course, so following students can listen to them. If you have a question, check the archived Q&A sessions first, as it’s very likely that it has been answered there.
If there are no live Q&A sessions scheduled for your course, you’ve already listened to all the archived Q&A sessions, and you still don’t have an answer to your question, shoot our team an email at email@example.com and we will get an answer for you.
How can I connect with other students?
If you’re a Life-Force Academy member, you can connect with other LFA/Course students from all over the world on our Life-Force Academy Members Forum.
How does a Q&A work?
If there’s a LIVE Q&A scheduled for your course, you can submit your questions to Jai Dev or Simrit directly using the Q&A submission form on the bottom of each lesson page. Stay tuned for email updates as to when the Live Q&A will be held. You can access all Q&A sessions for your course by going to the Q&A or Bonus section of your course homepage.
Why can’t I access all the modules at once?
We track your progress through the course to help keep you on track. If you’re trying to access a specific lesson and are unable to, it’s probably because you haven’t completed the preceding lessons. Be sure to check the “Mark Complete” button at the bottom right-hand side of each lesson page as you’re moving through the course ;)
Where do I submit my course integration forms?
You can email your forms directly to our team at firstname.lastname@example.org.
How do I get my certificate?
Once you’ve completed your course, shoot our team an email at email@example.com. We’ll verify that you’ve completed it and send you your certificate :)
How can I book an Ayurvedic consultation?
Due to Jai Dev’s busy traveling and teaching schedule, he is unable to offer consultations.
We can recommend these knowledgable practitioners to guide you in your healing process:
California College of Ayurveda
Hari Simran Khalsa: email firstname.lastname@example.org
Why don’t the videos play, or why does the video keep stopping?
We do our best to make our content streamable for everyone, by reducing file sizes and giving multiple resolution options when it’s possible. To adjust the resolution of the video, click the gear icon in the bottom right-hand corner of the video and select a lower resolution than you are currently using. Try 540p first, and if it’s still not loading, move to 360p or 270p.
If that doesn’t work, there’s a few other things I recommend you try:
1. Switch to a different browser. Sometimes, for whatever reason, some browsers have more trouble with streaming content than others. We find that Google Chrome and Mozilla Firefox work best! You can also try clearing the search history in the browser you are currently using.
2. Try running a speed test on your internet. If you google Ookla Speed Test, you can do it very quickly online (for free) and it will give you feedback on how fast your internet is running based on the national average. This won’t help the videos play any faster but it will give you an idea if your internet is running quickly enough to stream content seamlessly.
3. Connect an ethernet cable directly from the router to your computer. If you’re using wifi and you have the capability of connecting directly into the router, this will definitely speed things up for you.
4. Call your internet service provider and ask them about the issues you’re having with streaming. They’ll be able to give you more information about the streaming capabilities of your current internet service.
Why can’t I hear anything?
Take these simple steps to improve your audio quality:
1) Make sure your speakers on your computer and your web browser are turned up all the way.
2) If the video is playing in a Youtube player (live broadcasts and Q&A sessions), please check the horn icon in the lower lefthand side of the player. If the horn is crossed out, the video is muted. Un-mute the video by clicking on the horn, and then turn up the volume by dragging the volume control to the right.
3) For our course videos and yoga classes, you can adjust the volume on the video itself by making sure the five bars to the left of the letters HD in the play bar are lit up. If not, just click on them to increase the volume.
4) You may also want to use external speakers or a headset if the sound is still too low for your computer.
If, after trying these steps, you’re still having trouble, please shoot our team an email at email@example.com.
How do I download videos onto my iPad or other mobile device?
Unfortunately, our audio and video files cannot be downloaded directly to your mobile device. Please download them to your computer and open them in your preferred audio/video player. You can then sync them to your mobile devices and view/listen with the proper applications.
How do I access the Life-Force Academy on my mobile device?
It’s super easy! Just open up the web browser on your phone and type in JaiDevSingh.com, or LFA.yoga. Login with your username and password, and you’ll be taken directly to the mobile version of LFA!
Why isn’t the Live Stream working?
Please see the first topic in this section on “video streaming.” If you’ve already tried all those things and it’s still not working, try clearing the search history in your browser, or accessing the Live Stream from a different browser.
We have the occasional technical mishap on our end, which we’ll inform you of via email or the LFA Member’s Forum (if it’s an LFA live stream). Rest assured that we always provide replays for a certain amount of time after a Live Stream event.
How do I adjust video quality?
You can reduce or increase the definition of the video by clicking the gear in the lower right-hand side of the video player. Select the definition that works best for you and your internet speed!
Do the videos have subtitles or closed captioning?
This is not a service we are currently able to offer through Vimeo, which is our video hosting platform. Our live webcasts and broadcasts have automatically generated captions through Youtube, although they aren’t always the most accurate.
What do I need to do my practice?
Very little is required of you to practice! All you might need is a yoga mat, although it’s not always necessary, or a blanket/cushion to sit on.
Is what I’m experiencing normal?
Kundalini yoga practice generates a lot of energy, which can be expressed in an infinite number of ways. As long as you are approaching your practice with an open heart and mind, nothing that you’re experiencing is strange or unusual, or an indication that you’re doing the practice “wrong.”
It’s important to understand that a Kundalini yoga practice, or any effective yoga practice, will bring a lot of subconscious patterning into your awareness. This often makes people believe that the practice isn’t working, or they’re regressing in their development. In fact the opposite is true: this is almost always an indication that the practice is working and you’re exactly on track.
What do the mantras mean and how do I pronounce them?
There is a wonderful online resource called Mantrapedia on the Spirit Voyage site that you can access here http://www.spiritvoyage.com/mantrahome.aspx.
You can look up a mantra and get an explanation of what it means, where it is from, and links to meditations and audio downloads of each mantra. It is really amazing!
We add the playlists to each class below the video so you can find the mantras you like and then find them in Mantrapedia to study them.
If you would like to go deeper with mantra study and refine your chanting practice, you may want to check out the 7 Secrets of Supreme Sound FREE training with Simrit. You can sign up for it here.
Where can I direct specific questions about the practice?
Our Life-Force Academy Facebook Forum is a great place to direct your questions about the practice, where they’ll be answered by dedicated teachers and students from all over the world, and occasionally by Jai Dev and Simrit themselves!
We live in an age where technology has allowed us to get these teachings to people who otherwise might not have access to them, and bring practitioners from all over the world together to share the wisdom and teachings of Kundalini Yoga. With that being said, nothing replaces having a relationship with a teacher in your area who you trust. Please keep in mind that someone who has a face-to-face connection with you and your practice may be better able to answer your questions than we can!
I missed a day of the 40-Day Challenge. What should I do?
Just keep going. Pick right up where you left off, and add an extra day to the end of your challenge if that feels right.
What time of day is best to practice?
The ideal time of day to practice is in the early morning, before the sun rises–but any time of day is better than no time at all! Choose a time for yourself to practice where you can focus on yourself and your own process, whether that’s first thing in the morning, before you go to sleep, while the kids are watching a movie, on your lunch break from work–any time works!
What do I do at the end of the 40-Day Challenge?
At the end of a 40-Day Challenge, your focus should be: what am I going to do on day 41? The point of a 40-Day Challenge is not the challenge itself, but creating a consistent and powerful practice. Keep your momentum strong by continuing on with the current meditation from the challenge, or choosing another meditation or kriya that resonates with you. Most important is to keep up with your practice each and every day!
If you’re having trouble deciding on a practice, a few “essential” meditations that Jai Dev recommends to do in between challenges are Kirtan Kriya, Sat Kriya, Long Ek Ong Kar, or Tershula Kriya.
How can I dive deeper into the Kundalini lifestyle?
Check out 3HO.org for a wealth of theoretical and practical information on the Kundalini Yoga lifestyle.
What do I do if I’m pregnant or on my menstrual cycle?
It’s very important that women who are pregnant or on their menstrual cycle avoid Breath of Fire, or exercises that powerfully engage the navel like Sat Kriya. During these exercises, you may simply sit in easy pose or relax in savasana while continuing long, slow, deep breathing. You can participate in all other exercises, as your energy level permits, remembering to be gentle with your body during these times. Also check out our Women’s Restorative Practice to get a well-rounded practice while honoring your body’s natural rhythm.
3HO (Happy, Healthy, Holy Organization): Inspiring everyone, everywhere, to live a Healthy, Happy, and Holy Life through the teachings of Yogi Bhajan
Spirit Voyage: Bringing you the best in Kundalini Yoga Music, DVDs, Books, Yoga Clothing, and Yoga Mats
International Kundalini Yoga Teacher’s Association (IKYTA): Global Association of Kundalini Yoga Teachers, supporting teachers in their growth and evolution
Kundalini Research Institue (KRI): kundaliniresearchinstitute.org, providing tools to teachers and students of Kundalini Yoga as taught by Yogi Bhajan
Yogi Bhajan Library of Teachings: A searchable online database of Yogi Bhajan lectures, audio and video, and Kundalini Yoga Kriyas and Meditations
How do refunds work?
Refunds are a super easy and painless process. If you’ve bought a course and decide within 60 days that it’s not working out for you, just shoot us an email to let us know and we’ll refund you immediately, no questions asked. Once the refund has been made, please allow 2 – 3 business days for the money to show up back in your account.
If you paid for your course with PayPal, make sure to let us know the email address associated with your PayPal account when asking for a refund–that will make it easier for us to process your refund and you’ll get your money back as quickly as possible.
Why is my payment not going through?
Important! If you’re having trouble making a payment to us, please don’t keep trying it multiple times. Stop and double-check to make sure all of your payment information is correct. If it looks good, give your bank a call and make sure everything is working properly. If your bank gives you the green light but you’re still having trouble signing up for any of our programs, then shoot us an email at firstname.lastname@example.org and we’ll get it straightened out for you.
Why are the classes I paid for not showing up?
Uh oh! If your account is not working properly, it’s possible that the most recent payment of your membership or payment plan didn’t go through. Please go into your account and go to Profile > Billing to make sure that all of your billing information is correct and up-to-date. If it all looks good and you’re still having trouble, please email us at email@example.com and one of our awesome team members will get back to you as soon as possible.
How do payment plans work?
We offer payment plans for all of our courses because we want all of our content to be available to as many people as possible. When you’re buying a course, select the payment plan option at the time of checkout. You’ll make your first payment at the time of purchase. All remaining payments will be automatically withdrawn from your account every 30 days until you’ve paid the balance in full.
If at any time during the first 60 days, you decide the course is not working out for you, all you have to do is email us and let us know and we will refund all of the payments you’ve already made back to your account and cancel any future payments. It’s super easy, risk and hassle free!
What is the difference between the Life-Force Academy and Courses?
Our Life-Force Academy is a monthly membership service. You can think of it like Netflix. You make one monthly payment and you have access to everything inside the site: yoga classes, power practices, live broadcasts and workshops, and our 40-Day Challenges. As long as you’re a member and pay your monthly dues, you will continue to have access to all of the Academy’s awesomeness. If and when you decided to cancel, you will retain access until the end of the next billing cycle, but after that your access will be turned off. Currently, we do not allow anything inside of the Academy to be downloaded or accessed offline.
In contrast, our courses are a one-time payment (or a payment plan). Once you pay for the course in full, you have access to it forever. You can download it and access it anywhere, anytime. You can do anything you want with it…but please don’t share it ;) These courses are a deeper dive into certain aspects of the Kundalini practice and offer a powerful transformative experience.
If you have questions about any of our courses or the Academy, please email us at firstname.lastname@example.org and highly-knowledgeable team members will get back to you as soon as possible.
How do I update my billing?
It’s super easy! In our new website, all you have to do is login to your account and go to Profile > Billing and click the links to either add a new card or update the old one. If you have any questions or any trouble updating your billing information, please email us at email@example.com and we’ll take care of you.
Why am I still being charged?
When you sign up for the Life-Force Academy, our membership starts billing automatically after the trial ends. Please check your Profile > Subscriptions to see if you’re account is still active.
If you bought a course on a payment plan, please check to see whether or not you’ve paid off the balance in full. Most payment plans we offer are 3 or 4 months.
If you signed up for any of our programs through PayPal, please double check to see if you have any active recurring payments to us inside your PayPal account.
If you think that you have been wrongly charged for any of our programs, please email us at firstname.lastname@example.org and one of our awesome team members will get it straightened out for you ASAP. When emailing in about a payment, please provide us with the last 4 digits of your credit card, the email address associated with your PayPal account, or any other transaction information that will help us find your account. That will help us help you as best as we possibly can.
Don’t see the answer you’re looking for? Please email us at email@example.com! Our office hours are Monday through Friday 9am – 5pm PST.
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